Quality Assurance

Shell’s Distributor Product Quality Assurance (DPQA) program is a testament to the company’s commitment to delivering excellence in product quality throughout its extensive network of distributors, underscoring Shell’s dedication to meeting and exceeding industry standards. By implementing rigorous quality assurance measures, Shell aims to guarantee the integrity and performance of its products at every stage of the distribution process.

Benefits of a Quality Assurance Program

• Highest quality provided
• Minimized downtime
• Reduced contamination
• Increased nationwide consistency
• Improved time management
• Consistently meets OEM requirements
• Better performance ensured
• Improved process dependability
• Combats potential complacency
• Safer environment provided
• Improves mechanical performance
• Maintains original quality throughout

Scope of the DPQA

ADMINISTRATION
DPQA self-evaluation, list of authorized products, restricted products, blending vis grades, DPQA manual, bulk plant guide, quality assurance training program and variance tracking, testing equipment, temperature controlled digital viscometer testing, secure facility, facility appearance, routine sample results…

WAREHOUSE
Container storage, packed lubricants-receiving, FIFO, shelf life

BULK RECEIVING
Procedure, log, samples, bulk receiving into Totes-IBC’s – samples, pumping system, hoses

FACILITY LINES
Dedicated lines, pipe type

TANKS
Permanent dedicated tanks, properly labeled tanks, sample valves, rain-tight vents, man-ways and tank inspections, water inspection, tank proximity to gasoline, etc.

FLUSHING
Flush oil

FILLING CONTAINERS
Procedure, meter/scale calibrated, empty drum, keg, pail inspection procedure, empty-tote IBC inspection procedure, labels, container batch filling system, fill by weight or volume, container batch filling samples, Tote-IBC filling samples, pails, kegs, and drums in specification, drum bung seals in specification, Totes-IBC’s – types and usage, Totes-IBC’s condition

DISTRIBUTOR’S BULK VEHICLE
Bulk delivery vehicle, bulk delivery flush oil storage

BULK LOADING & UNLOADING
Bulk loading procedure, dedicated system for bulk loading, meter / scale calibrated, bulk loading and hauling logbook, bulk hauling – gasoline, etc., bulk loading under cover, bulk loading retain samples, bulk delivery procedure

SPECIALITY STANDARDS
Antifreeze/coolants, turbo handling

QUALITY SYSTEM
Quality system continuity

How Does Midtex Ensure Quality?

Midtex Oil is Shell DPQA certified, meaning we have agreed with, been trained in, and are held accountable to Shell’s quality assurance program. This enables our customers to maintain confidence and peace of mind that the products they receive from us have held their integrity down the line of custody throughout the distribution process.